Heritage Health Explained

Heritage Health is the new Medicaid Managed Care program. It gives you one health plan for your physical health, behavioral health, and medicines. It also offers extra benefits and services. Heritage Health has three different health plan options:

Download the Heritage Health Overview Power Point for more information.

How to Change Health Plans

There are two methods available for Members to change health plans 24 hours a day, 7 days a week. Both methods are available in English and Spanish:

Members may also submit the completed change form included in their packet:

How to Use the Member Portal

Download a step-by-step guide on how to change Health Plans over the Member Portal.

Member Materials

Click here to see all of the materials available for Heritage Health Members.

Click here to download the Designation of Authorized Representative Form.


Join us for an overview of the Heritage Health Program. Participate in this hour long webinar to learn how you can best help your members and patients change their Heritage Health Plan. It will give you the details of the change process, ways to change, and a how-to-guide to changing via the Member Portal.

The Heritage Health Overview webinar occurs several times. Please register for the date and time that works best for you:

After registering, you will receive a confirmation email containing information about joining the webinar.

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